Is your Cafféluxe order incorrect, damaged, faulty or late? Firstly, please accept our deepest apologies. Secondly, simply contact us to let us know, and we’ll sort everything out as soon as possible. We can’t have anything standing in the way of you and your coffee!

Please note that if you’d like to return your order to us unused, you can do so within 7 days for a full refund. Please feel free to contact us and one of our staff members will be in contact with you within 24hours to arrange the collection and the best refund option for you.