Return policy

Oops! Is your Cafféluxe order incorrect, damaged, faulty or late? Firstly, please accept our deepest apologies. Secondly, simply contact us to let us know, and we’ll sort everything out as soon as possible. We can’t have anything standing in the way of you and your coffee!

Please note that if you’d like to return your order to us unused, you can do so within 7 days for a full refund. Simply arrange for your order to be delivered to our showroom in Paarden Island, Cape Town, or bring it back to us yourself, and we’ll make sure you’re taken care of with a smile.